Does Psychological Ownership Matter? Investigating Consumer Green Brand Relationships through the Lens of Anthropomorphism
نویسندگان
چکیده
Environment sustainability is becoming an important social obligation for organizations. As consumers are conscious of the environment conservation, organizations using technology to increase efficiency while saving labor costs and providing a unique in-store experience, engaging interaction with brand. Artificial intelligence (AI), that involves machines or applications mimicking human intelligence, transforming manner in which interact brands. Applying theory anthropomorphism psychological ownership theory, this study significantly contributes existing literature by investigating interplay between crucial constructs such as AI anthropomorphism, ownership, product usage barrier context green Data was collected through questionnaire from Indian (N = 295). analysis conducted SPSS PROCESS macro. The provides empirical evidence on significant role brand building consumer relationships. findings revealed creates barriers, but along influence relationships remains positive.
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ژورنال
عنوان ژورنال: Sustainability
سال: 2022
ISSN: ['2071-1050']
DOI: https://doi.org/10.3390/su142013152